
Benefits login! www.DPSSBenefits.lacounty.gov DPSS Benefits Online. Background. Phase 1 – Pilot Rollout June 15, 2010 9 district offices with a total case
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Your Benefits NOW! www.DPSSBenefits.lacounty.gov DPSS Benefits Online
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Your Benefits NOW!www.DPSSBenefits.lacounty.govDPSS Benefits Online
Background Phase 1 – Pilot Rollout June 15, 2010 9 district offices with a total case load
of 422,000 Extension of the Customer Service Center (CSC) – Interactive Voice Response (IVR) System
Leverages existing IT investment Phase 2 – Full Production Rollout estimated to be released December 2010
with a total case load of over 1 million Phase 3 – Enhancements Applying for Benefits Scheduling
Appointments Distribution of Client Correspondence electronically Receipt of Periodic Report information electronically Benefits login
Portal Home Page
Links to other County Services
DPSS Program Information
Contact DPSS
California Department of Social Services
Report Fraud
Link to LA County Helps!
EBT Client Website
PIN Reset – With Customer PIN Information
PIN Reset – Without Current Customer PIN Information
Sign In
Security Disclaimer
Disclaimer – Additional Message
Fraud Link from Disclaimer
FTC Link from Disclaimer
Home Page
Cash or Food Stamp Benefit Information
Case Status Information
Case Worker Information Click on direction link to go to Map
Directions Hyperlink
Link to District Address and Hours of Operation