How to Manage directv.com account

directv.com account Get info on how to make common and important updates to your directv.com account. Improved account management experience

There are three main areas in your directv.com account: Account Overview, Billing & Payments, and Profile.

Learn more about each section and where to go for key account related updates or changes.

Table of Contents

directv.com account

Overview – Provides a general snapshot of your account. From here, you can:

See your current account balance, view your bill, and make payments

Review your current programming package, make programming package changes, and add or remove premiums and sports channel options

Review your equipment details, refresh your receiver, add a new remote or receiver.

view your orders and service call history, and troubleshoot equipment

Link to Support Center for any additional info about your service & troubleshooting error codes and messages.

directv.com account

Billing & Payments – From this tab, you can:

Make a payment, view current billing statement, and review up to 24 months of previous bills

Update paperless billing & automatic payment settings

Profile – Your contact info lives here. In this area, you can:

Change your user ID / email address

Change your password

Update contact phone number

Manage parental controls & privacy

Create a directv.com account and sign in

If you already have a directv.com account, sign in to manage your .

You can view and pay bills, make changes to your service, update your account profile, and much more.

WATCH VIDEO

directv.com account

Heads up: If you were assigned a myAT&T user ID when you signed up for DIRECTV service.

you don’t need to create a . To create a user ID for directv.com:

Go to Create your directv.com account.

Enter your DIRECTV account number, phone number on account, and last name.
Select Continue.

Enter a password, follow additional prompts, and Submit.

Tip: You’ll use this same user ID and password to stream on the DIRECTV App.

Find your DIRECTV account number

Learn where to find your 9-digit DIRECTV account number online or on your billing statement.

INSTRUCTIONS & INFO

Your DIRECTV account number

Find your 9-digit account number:

In the upper righthand corner of your billing statement

By signing in to your directv.com account

Your directv.com account

Access your directv.com account.

Select Profile.

Your account number displays under DIRECTV satellite.

Watch DIRECTV on your computer

Away from home? No problem.

Stream your DIRECTV favorites almost anywhere with a computer and an internet connection.

INSTRUCTIONS & INFO

Watch movies and shows online

With DIRECTV, you can watch TV anytime and almost anywhere.

Select Watch Online.

Browse available titles and make your selection.

If this is the first attempt to stream, you may be prompted to install the DIRECTV Player.

Follow the prompts to complete the download and refresh your browser to start watching.

Heads up: If you see an Activate now or Upgrade button, you don’t subscribe to the channel airing the program you selected.

Follow the on-screen prompts to subscribe or select another channel or title.

Computer requirements
To watch DIRECTV online, your computer must meet these requirements for PC and Mac.

PC requirements

Windows10, using the following browsers:

Chrome (version 59.0.3071 or higher)

Microsoft Edge (version 79.0.309 or higher)

Mac requirements

Mac OS 10.14.x (Mojave), plus one of the following browsers:

Safari® (latest version)
Chrome (version 70.0.3538 version or higher)