No. If you choose not to active your card, you use it as your official Finance Now ID card for your economic purchase. Present your card at any Finance Now or Marble Finance retailer for faster ID verification and processing.
How do I activate my card?
Activation is complete online: www.financenow.co.nz/ activate. Keep your Finance Now card and mobile phone handy as you will need them for the activation process.
How do I activate my card if I don’t have internet access?
Card active only complete online at www.financenow.co.nz/activate. Connect with friends or family with internet access to activate your card.activate my Finance Now card Our customer service team cannot activate on your behalf over the phone.
When I get my PIN number for my card?
Once you active your FNL card online, your PIN number in post in 5-8 work day
Does my Finance Now card expire?
Your expiry date printed on your card. All cards expire 3 years from the date of issue. A card sent to you your card expires.
My card has expired – how do I get a new card?
Call our customer service team free on 0800 FNL Card (365 2273) and we will issue a new card.
Where can I use my Finance Now card?
You can use your card in New Zealand at any EFTPOS machine or at any ATM displaying the Westpac or SBS Bank logo. You can also use it as an official ID at over 1,500 Finance Now retailers.
How do I pay for my card?
You can pay through internet banking or visit any Westpac Bank branch. Remember to take our bank account number: 03-0931-0358991-00 and use your account number in the reference field. You cannot pay directly to your Finance Now card.
Do I have to pay the full balance/how much do I have to pay each month?
A minimum payment of 3% of your balance or $20 is require – which ever greater.
I have funds on my card. Why can’t I use it?
Even funds have paid your account, it take time for the fund to clear. The average clearance period for funds to clear is 3-4 working days. You are your card one the is the clear
Can I use my Finance Now card abroad?
No. The is Finance Now card used through out New Zealand but not overseas.
What will be my credit limit?
Your credit limit assess beys on your current economic situation (income and exposure debt). Your card limit re-evaluated at the time of card activation and ill be based on your updated credit status.
If I don’t activate my card, will I have to pay a fee?
Activating your card is there and fees only a apply once you can mast start using your card. Refer to your Disclosure Statement for a complete list of fees.
What are the fees/costs for using my card?
Interest rate from 19.95% p.a. Apply on Finance Now Cards. A 6 monthly fee of $17.50 applies to the first card transaction. It included in your first monthly statement. A $0.25 transaction fee applies to EFTPOS transactions under $20. Refer to your Disclosure Statement for a complete list of fees.
Can I add additional cardholders?
Finance Card is offer to primary account holders only.
When will be I get my PIN number for in my card?
Once you have activated your FNL card online, your PIN number will be in the post in 5-8 working days.
How do I find my balance?
Either free text BAL to 580 or log into your eMoney account and you can check your balance anytime, anywhere. Don’t have an eMoney account? Register here >> It’s free and takes a few minutes to register. Or you can call us free on 0800 FNL Card (365 2273).
How do I access my statements?
Log in to your eMoney account and you can check your balance anytime, anywhere. Don’t have an eMoney account? Register here >> It’s free and takes a few minutes to register. Or you can call us free on 0800 FNL Card (365 2273).
Someone has stolen my card. What do I do?
If you are calling from abroad call our customer service team toll free on 0800 FNL Card (365 2273) or +64 3 211 1244 and we will cancel your current card immediately.
My card the lost/damaged. How do I get a new one?
To cancel your current card call our customer service team toll free on 0800 FNL Card (365 2273) and a new card issued.
My card declined at an EFTPOS or ATM machine
Your card can must activated before you can use is it at POSTPONE and ATM machines. Check that your card has not expired and that you