What to the Facebook account can’t log in.?

If you’re having trouble logging in to your Facebook account, here are some things you can try. Go to the Find your account page at facebook.com/login

Facebook account

Make sure that you use a computer or mobile phone that you have previously used.

to log in to your Facebook account.


Search for the account that you want to recover.

You can search for your account by name, email address or phone number.


Follow the on-screen steps to reset the password for your account.


You can learn more about what to do if you’re having trouble finding your account.

using the Find your account page.

Recover your Facebook account from a friend’s or family member’s account

From a computer, go to the profile of the account that you’d like to recover.


Click more below the cover photo.


Select Find support or report profile.


Choose Something else, then click Next.


Click Recover this account and follow the steps.

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Change your password

To change your password on Facebook if you’re already logged in:
Click your profile picture in the top right of Facebook.


Select Settings & privacy, then click Settings.


Click Security and login.


Click Edit next to Change password.


Enter your current password and new password.


Click Save Changes.


If you’re logged in but have forgotten your password.

follow the steps under Change your password, then click Forgotten your password?

and follow the steps to reset it.

Bear in mind that you’ll need access to the email associated with your account.

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Reset your password

To reset your password if you’re not logged in to Facebook:
Go to the Find your account page.


Type the email address, mobile phone number.

full name or username associated with your account, then click Search.


Follow the on-screen instructions.


For security reasons, you won’t be able to use the same mobile phone number.

that you use for two-factor authentication to help you reset your password.

You’ll need to have a different mobile phone number or email address added to your account.

to reset your password if you ever need to.


If you’re still having trouble, we can help you recover your account.

Other useful resources

Learn about what you can do if you think that your account has been hacked or taken over.


Learn about what to do if you can’t reset your Facebook password because you can’t access.

the email address or mobile phone number on your account.

Use an alternative email address or phone number to log in

You may be able to get back into your Facebook account by using an alternative.

email address or mobile phone number listed on your account.


If you don’t know what alternative information you have:


Using a computer or mobile phone that you have previously used to log in to your Facebook account.

go to facebook.com/login/identify and follow the instructions.


Learn how to reset your password once you get back into your account.

Check that your mobile number is correct

Make sure to enter your entire mobile phone number, including the country code.


Leave out any extra zeros, plus signs (+) or other special characters.

Try to regain access to your email account

If you signed up for Facebook using an email address but you can no longer access the email account.

you can try contacting your email service provider to recover your email account.


To get started, check your email sign-in screen for an option such as Trouble signing in?

or Forgotten password?


If you regain access to your email account, you can finish the steps to reset your password.

Other useful resources

Take a look at these login troubleshooting tips.


Learn about what you can do if you think that your account has been hacked or taken over.


Learn more about what to do if you’re having trouble with finding your account using the Find your account page.

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