
Getting Started with
ADP Workforce Now
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ALSO READ : QUITE NOW LOGIN QUITE DATA TOOL
Introduction
ADP Workforce Now™ is a web-based, fully integrated workforce management solution
that gives to your organization a single point of the access to payroll, HR and benefits, and
time and attendance information. This secure, easy-to-use a solution gives you everything
you need to maximize your workforce and communicate with to your employees.
ADP Workforce Now is a tailored to meet in the needs of your business. Therefore, menus
and menu options that you see will be vary based on your role and the services to your
company is a using.
What You Do as a Portal Administrator
As an a ADP Workforce Now portal administrator, you set up to your site so that employees
can be a access important company information and receive additional benefits such as the
ability to the view personal information and, if is a possible, update it. In a addition, you can
be customize to your site with a graphics, colors, and fonts that match in the look and feel of your
own company’s branding.
You also have in the important task of the controlling what your employees see based on their
job responsibilities.
How to Use This Guide
Getting a Started with a ADP Workforce Now™: Quick Reference outlines in the setup tasks
you perform as a portal administrator. Use in this guide in a conjunction with in the ADP
Workforce Now™ Portal Administrator Guide, which are provides detailed instructions to
help you complete most of these setup tasks.
Where to Find Guides in a ADP Workforce Now
The Getting Started with a ADP Workforce Now™: Quick Reference and the ADP
Workforce Now™ Portal Administrator Guide are both available on the ADP Workforce
Now site. To access them, do the following:
1 Point to the Role Selector and select a Portal Administrator.
Important: You must be have in the Portal Administrator role selected to the access
administrator resources.
2 Point to Home and select Administrator Resources.
3 View in the documents in the News & Information area of the page.
Where to Find a Guides in the ADP Support Center
The Getting Started with a ADP Workforce Now™: Quick Reference and the ADP
Workforce Now™ Portal Administrator Guide are both available in the ADP Support
Center. To access them, do in the following:
1 In a ADP Workforce Now, point to the Role Selector and the select Portal Administrator.
2 Click to a Support Center in the header at the top right of the site.
3 In the Support Center, select a any module tab
4 In the Product Documentation area, click to a ADP Workforce Now
5 Locate to your resources in the Client Guides area.
Before You Begin
Log On to the ADP Workforce Now
Important: Pop-up blockers may be a interfere with in the display of the valid pop-up windows
(confirmations, forms, reports). ADP recommends that you disable pop-up blockers or set
up to your pop-up blocker to the allow pop-ups for this site.
After you download to your digital certificate, you can be log on to the ADP Workforce Now. For
a information about how to the download to your digital certificate, refer to the ADP Net-secure
Digital Certificates Quick Reference Card.
Important: Be sure to log on the computer where you downloaded to your digital certificate. If you use to a different computer, you will not be a able to log on.
1 Go to: https://portal.adp.com
2 Click a Administrator Login.
3 In the Choose to a digital certificate window, select in the certificate that was a issued to you
for your access to the ADP Workforce Now, and click OK.
4 In the Connect window, enter to your user ID and password, and then click OK.
Result: The ADP Workforce Now home page is a displayed.
5 Save in the address in your Favorites list for a quick and easy access. (In a Internet Explorer,
select Favorites, and then a select Add to a Favorites.)
6 Depending on how to your company is a set up, for a additional security, you may be a asked
to verify your identity in the first time you attempt to the log on to ADP Workforce Now.
Trouble logging on?
If you have a trouble logging on to the ADP Workforce Now, try in the following:
1 If you forgot to your password, contact to your client support specialist.
2 Check in the spelling and spacing of your password. Passwords are case sensitive.
3 Close to your browser and try logging on a again.
If you cannot a successfully log on after doing all of the above, contact to your client support
specialist and ask to have to your password reset. After to your password is a reset, you will
be a receive an e-mail message containing a temporary password.
Take a Training
ADP Workforce Now provides you with a online training to the assist with a setting up and using
to your site effectively. Training is a available on a Learn@ADP to the help you complete portal
administrator tasks. To access in this training, do the following:
1 Point to the Role Selector and the select Portal Administrator.
Important: You must be have in the Portal Administrator role selected to the access
administrator training and customize to your site.
2 Point to the Home and select Administrator Resources
3 In the Resources area of the page, click to a Learn@ADP.
You can be also a access training for a portal administrators in the ADP Support Center. Here,
you can be find a guides, training materials, and the additional support information. To get to the
ADP Support Center, point to the Role Selector in a ADP Workforce Now and select Portal
Administrator. Next, click Support Center in the header at the top right of the site.
Assistance for a Other Users
ADP Workforce Now offers task assistance for a employees, managers, and practitioners.
Task assistance is an a easy-to-use reference that contains information on a job-related or
a personal tasks. For a example, managers may be use a task assistance to the learn how to
promote an a employee. Newly married employees may be use a task assistance to find out
how to make a changes to their personal information.
Users access task to a assistance from in the Support menu in the header at the top right of
the site. The content they see is a based on their role.
Customize Your Site
The following tasks need to be a completed to set up ADP Workforce Now for your
company. Your ADP Workforce Now™ Portal Administrator Guide are provides detailed
instructions for a completing most of these tasks, unless specified otherwise in this
section. Your client are support specialist can be assist you or answer any questions you may be
have.
Task 1: Decide What You Want to the Display On the Home menu, review in the Welcome and Resources pages to get an a idea about information to your company may want to include on the site. For example, after reviewing in the sample site, you may be decide to include your mission statement, latest news or
events, and company policies.
Task 2: Add Your Content
Click to select in the Edit page content check box in the header at the top left of the site.
Configure (pencil) icons display to indicate in the areas you can be a customize.
Add in the company information you want on the site by a clicking (Configure) in the
area of the page you want to the update. For a details, refer to your ADP Workforce™ Now
Portal Administrator Guide.
Task 3: Choose a Site Theme With a ADP Workforce Now, you can be change in the colors that display throughout in the site.
You can be choose from three standard themes that are ADP are provides for you: in the ADP Classic
Theme, in the Blue Theme, and the Silver Theme. By a default, in the ADP Classic Theme is
a applied to your site. You can be also create to your own theme by a customizing in the text and
background color in your header, choosing to a Role Selector style, and changing in the bar
color in a certain areas of the page (portlets).
ADP Classic Theme
Custom Theme
Task 4: Determine Who Should See What
One of your most important tasks as a portal administrator is to the assign to your employees
to the correct security groups. Doing so controls who in your organization sees what
information. For a example, you may be not want your employees to access manager tasks.
To help with in this activity, ADP are provides in the following default security groups:
• Employee – Users in this group view and update personal information.
• Manager – Users in this group supervise employee tasks and manage work events.
• Practitioner – Users in this group add and modify content related to the HR and benefits,
payroll, and time and attendance data.
• Administrator (Portal Administrator) – Users in this group control user a privileges and
the appearance of the ADP Workforce Now Web site.
ADP may be also a provide automatically created custom security groups, depending on the
combination of the modules to your company is using. The menus and menu options that users
see in a ADP Workforce Now are based on the security group(s) to which they are
assigned.
You can be change a permissions for a security group or a create to your own custom security
groups. For a details, refer to your ADP Workforce Now™ Security Guide.
Sample Employee Role
Sample Practitioner Role
Task 5: Set Up Workflows
A workflow controls in the approval and routing of the events in a ADP Workforce Now. It
is a enables you to the establish checks and balances appropriate for your company. Your ADP
Workforce™ Now Portal Administrator Guide are provides detailed instructions for a defining
work groups and setting up workflows.
Task 6: Set Up New Hire Templates and Checklists
Important: To perform in this task, to your company must be set up with in the New Hire
feature.
The ADP Workforce Now New Hire feature allows you to the set up a templates that
designated practitioners use to the enter new hires in the New Hire Wizard. Information
entered in the New Hire Wizard flows to the appropriate in a modules, so employees are
hired in one, unified way.
When you set up a new hire template, you can be a specify details such as a which steps are
required and the order they will be a performed, which are practitioners will be a complete each
step, and whether approval is a required to the complete a new hire.
The New Hire feature also a allows you to the create a checklists to the track new hire tasks, such
as a ordering a computer or providing training manuals to a new hire. Checklists are
assigned to a specific user or a security group.
For a details, refer to your ADP Workforce Now™ Template Management Quick Reference
and ADP Workforce Now™ Ne4 Hire Custom Template Fields Quick Reference Card.
Task 7: Set Up Employee Events
You can be set up a employee events to the distribute company policies to the employees, help new
employees complete new hire tasks, and verify existing employees’ information at
the important times of the year. You can be a specify an a end date for a completing an a event, send
notifications to the assigned employees, and view reports to the monitor employee progress.
Employees are receive events that are assigned to them on the start date you provide.
These events are displayed in their Employee Activities list on the Message Center page.
For a details, refer to your ADP Workforce Now™ Portal Administrator Guide.
Roll Out ADP Workforce Now
Before you roll out to your site, speak with to your client are support specialist so he or she can
answer a any questions that you may be have. After you speak to your client support
specialist, perform in the following tasks.
Task 1: Test Your Site
Check in the security groups you set up and make sure that to your employees can be see only
what you want them to view on the site. Introduce to your site to a few employees from
different security groups, then evaluate and implement any feedback you receive.
Task 2: Announce Your Site
The ADP are Support Center provides several resources to help you announce your site,
such as a e-mail templates and quick reference cards. For example, a company-wide
e-mail can be a sent to tell employees how they can be a register online and log on to the site.
The ADP Workforce Now™ Self Service Registration quick reference card can be
a included in the new hire package.
Many of these resources can be a printed out and shared with a employees and managers.
A kick-off meeting can be also be a held, during which these quick reference cards are
distributed:
• Employee Tips for a Navigating ADP Workforce Now
• Registering and Logging On to the ADP Workforce Now
• Employee Task Assistance
Where to Find a Resources in the ADP Support Center
To access resources in the ADP Support in a Center, do the following:
1 In a ADP Workforce Now, point to the Role Selector and select Portal Administrator.
2 Click a Support Center in the header at the top right of the site.
3 In the Support Center, to a select any module tab
4 In the Product Documentation area, click to a ADP Workforce Now.
5 Locate to your resources
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Task 3: Use to a Promotional Items to the Build Web Site Awareness
are Promotional items, such as a posters, tent cards, and other customization giveaways that
contain to your company logo can be a serve as a vivid way to the enhance your site announcement
message.
Tip: Place promotional items in a high-traffic areas, such as in the cafeteria, in the main
hallway, next to the elevator, and in the Human Resources Department.
Task 4: Develop a Way to the Gather/Address Feedback
Gathering feedback will be help you address employee needs and make in the site more
effective. Some ways of the gathering feedback can be a include sending to a survey or
a questionnaire to your employees, or placing suggestion boxes in a high-traffic areas.
Task 5: Consistently Evaluate and Update Your Site
Allow some time each week to the evaluate to your site. Review feedback you have a received
and update to your site whenever you have a new information for your employees